Terms and Conditions

Last Updated: February 2025

Welcome to iLoad! These Terms and Conditions (“Terms”) govern your use of our website iload.se and the purchase of our products. By accessing our site or making a purchase, you agree to comply with these Terms.

1. General Information

iLoad is a multifunctional snus box that also serves as a wireless charger for smartphones, smartwatches, and other devices. Our products are designed for convenience but must be used responsibly.

2. Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you meet this requirement.

3. Orders & Payments

• All orders are subject to availability and confirmation.
• We accept payments via credit cards, Swish and Klarna.
• Prices are listed in SEK and include/exclude VAT depending on your location.

4. Shipping & Delivery

• We offer worldwide shipping. Estimated delivery times vary based on location.
• We are not responsible for delays caused by shipping carriers or customs.
• Any customs duties or taxes are the buyer’s responsibility.

5. Returns & Refunds

• We offer a 14-day return policy from the date of delivery.
• Items must be unused and in original packaging to qualify for a refund.
• To initiate a return, contact us at contact@iload.se
• Shipping costs for returns are the responsibility of the customer unless the item is defective.

6. Warranty & Liability

• iLoad products come with a 3-months warranty against manufacturing defects.
• The warranty does not cover damage from misuse, modifications, or normal wear and tear.
• We are not responsible for any damage caused to your devices while using iLoad.

7. Intellectual Property

• All website content, including logos, product images, and text, is the property of iLoad and may not be copied or used without permission.

8. Privacy & Data Protection

• Your privacy is important to us. Please review our Privacy Policy for details on how we handle your data.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.

10. Contact Information

For any questions regarding these Terms, please contact us at contact@iload.se or through our Contact Us page.