Privacy policy

Last Updated: February 2025

Welcome to iLoad! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website iload.se and purchase our products.

1. Information We Collect

We collect the following types of information when you interact with our website:

a) Personal Information (provided by you)

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party providers)

b) Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Website usage data (e.g., pages visited, time spent on site)

c) Cookies & Tracking Technologies

We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:
✅ Process and fulfill your orders
✅ Provide customer support
✅ Improve our website and services
✅ Send order confirmations and shipping updates
✅ Offer personalized product recommendations and promotions (with consent)
✅ Prevent fraud and ensure website security

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Payment Processors (e.g., Klarna) to securely process transactions
• Shipping Providers (e.g., DHL, Early Bird, Postnord) to deliver your orders
• Marketing Platforms (e.g., Google Ads, Facebook) for targeted ads, if you have opted in
• Legal Authorities if required by law or for fraud prevention

4. Your Rights & Choices

You have the right to:
🔹 Request access to your personal data
🔹 Correct any inaccuracies in your data
🔹 Request deletion of your data (except when legally required to keep it)
🔹 Opt-out of marketing emails (unsubscribe link in emails)
🔹 Disable cookies in your browser

To exercise these rights, contact us at contact@iload.se

5. Data Security

We take security seriously and implement industry-standard safeguards to protect your data. However, no online transmission is 100% secure, so use our services at your own risk.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing personal data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 contact@iload.se